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Thank you for choosing Hex and Vex Clothing. Our items have a make time that ranges from 2-5 weeks. Once made, your item will be shipped with 2-5 day shipping with USPS. Thank you for your patience and if you have any questions please contact us.
LOST, STOLEN, & UNDELIVERED SHIPMENTS
*USPS failures are not a fault of Hex and Vex Clothing or a reflection of our level of dedication to our customers.
*Hex and Vex is NOT responsible for lost, stolen or undelivered packages. All lost, stolen, and undelivered packages without insurance are the responsibility of the buyer. Always contact USPS for a discrepancy and to ask about insurance if it is lost or undelivered.
HEX AND VEX CLOTHING DOES NOT OFFER INSURANCE ON PACKAGES. WE ARE NOT RESPONSIBLE ONCE THEY LEAVE OUR FACILITY.
*We are not the mail carriers - we are the company who shipped it for you. Please do not contact and blame us for an undelivered package. If we marked your package as shipped and included the tracking number, we did our part in the order process. We are not in charge of delivering the package to you. Please contact your local USPS office in such cases like this.
This was my first time shopping here, and I have to say I was very impressed. The shop owner is the sweetest soul and it really shows that she loves her work. The sunny tank, green tea bells, and biker shorts I got all came out so beautiful and they all make me feel beautiful. I’m someone who is very picky about what I like on my body shape and I felt so good in all of these pieces. I can’t wait to keep growing my collection and supporting such a gifted and amazing owner. Thank you so much again Caroline✨