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Queen of Darkness - SHRUG
Thank you for choosing Hex and Vex Clothing. Our items have a make time that ranges from 4-8 weeks. Your order may be sent earlier than this, it depends on demand. Once made, your item will be shipped with 2-5 day shipping with USPS. Thank you for your patience and if you have any questions please contact us.
LOST, STOLEN, & UNDELIVERED SHIPMENTS
*USPS failures are not a fault of Hex and Vex Clothing or a reflection of our level of dedication to our customers.
*Hex and Vex is NOT responsible for lost, stolen or undelivered packages. All lost, stolen, and undelivered packages without insurance are the responsibility of the buyer. Always contact USPS for a discrepancy and to ask about insurance if it is lost or undelivered.
HEX AND VEX CLOTHING DOES NOT OFFER INSURANCE ON PACKAGES. WE ARE NOT RESPONSIBLE ONCE THEY LEAVE OUR FACILITY.
*We are not the mail carriers - we are the company who shipped it for you. Please do not contact and blame us for an undelivered package. If we marked your package as shipped and included the tracking number, we did our part in the order process. We are not in charge of delivering the package to you. Please contact your local USPS office in such cases like this.
The weaving was very well done and the arm looks beautiful, quality is great! However, I thought the shrug included both arms, not just the one. I would suggest posting another product photo of the other side of the garment to make it clear there’s just one sleeve. You can kind of see it in one of the photos, but I missed it :/ which may be on me for not looking closely enough, but I still think it’s not that clear. Would also suggest putting more written details about it, if not a photo. I personally don’t like sleeveless shirts and wouldn’t have bought this if I’d known it had just one sleeve. It’s also, sadly, too big in the neck even though the arm fits.