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Thank you for choosing Hex and Vex Clothing. Our items have a make time that ranges from 4-8 weeks. Your order may be sent earlier than this, it depends on demand. Once made, your item will be shipped with 2-5 day shipping with USPS. Thank you for your patience and if you have any questions please contact us.
LOST, STOLEN, & UNDELIVERED SHIPMENTS
*USPS failures are not a fault of Hex and Vex Clothing or a reflection of our level of dedication to our customers.
*Hex and Vex is NOT responsible for lost, stolen or undelivered packages. All lost, stolen, and undelivered packages without insurance are the responsibility of the buyer. Always contact USPS for a discrepancy and to ask about insurance if it is lost or undelivered.
HEX AND VEX CLOTHING DOES NOT OFFER INSURANCE ON PACKAGES. WE ARE NOT RESPONSIBLE ONCE THEY LEAVE OUR FACILITY.
*We are not the mail carriers - we are the company who shipped it for you. Please do not contact and blame us for an undelivered package. If we marked your package as shipped and included the tracking number, we did our part in the order process. We are not in charge of delivering the package to you. Please contact your local USPS office in such cases like this.